42 2015 Continuing Education Independent Study Programs
Exams and Books: ALL Independent Study
Exams and APA publications are sold separately.
Hardcopy format exams (108XXXX) can be
purchased online or by phone, fax, or mail.
Online format exams can ONLY be purchased
online. They can be purchased at
Payment/invoicing: All orders must be prepaid
unless submitted on a purchase order. Purchase
order payment is due 30 days from date of
Shipping/Handling: Domestic (U.S. Address) Fee
Based on Order Subtotal: Up to $14.99, fee $5;
$15-$59.99, fee $6; - $60+, 10% of subtotal
Non-U.S. Address Fee Based on Order Subtotal:
Up to $14.99, fee $15; $15-$59.99, fee $16;
$60+, fee $20
Rush Processing: Rush processing is available
for an additional $10 per “Ship to” address and
provides shipment within 2 business days of order
Shipment Method: Standard shipment is by
United Parcel Service (UPS) Ground Delivery
Service (street address required). Allow 7-10 days
for delivery from date order is received.
Shipment Methods Other Than UPS Ground
Delivery Service: Shipment methods other than
UPS Ground Delivery Service are available by
request but will incur an additional charge.
Contact the Order Department at 800-374-2721,
ext. 5510 for additional information.
Claims: Damage, shortages, or defective items
must be reported immediately upon receipt.
Claims made 1 month or more following the
invoice date will not be honored.
Refunds: NO REFUNDS; ALL SALES FiNAL.
Returns: Independent Study Exams cannot be
returned except due to an error by the APA Order
Documentation of CE Credit:
Hardcopy Exam Purchasers: Documentation
of CE credit will be mailed to you upon your
successful completion of the exam (score of 75%
or higher). The documentation is dated according
to the date the answer sheet is received in the
APA CEP Office. You will receive your certificate
approximately15 business days from the date we
receive your exam.
Online Exam Purchasers: Documentation of CE
credit is immediately available upon successful
completion of the exam (score of 75% or higher).
The documentation is dated according to the
date the exam is completed.
The completion date on the documentation of
CE credit cannot be changed. There are no
exceptions to this policy.
APA Book-Based and Article-Based Programs:
There are no deadlines to complete these
programs. The deadline to complete the program
and earn CE credit is based on your state
board requirements. For the most up-to-date
information, please contact your state board
Video On-Demand Programs: You will have
access to your courses for one year from time of
Discontinuation of Exams: Older programs or
out-of-print books are rotated off our current list.
Those who have yet to return exams are given 1
year to complete them.
Pass/Fail: A passing score on an examination is
75% or better. You are allowed two attempts to
successfully complete the program.
TERMS OF SALE