54 2014 Continuing Education Independent Study Programs
examS and bookS: ALL Independent Study
Exams and APA publications are sold separately.
Hardcopy format exams (108XXXX) can be
purchased online or by phone, fax, or mail. Online
format exams can only be purchased online. The can
be purchased at www.apa.org/ed/ce.
paYment/invoiCing: All orders must be
prepaid unless submitted on a purchase order.
Purchase order payment is due 30 days from date of
SHipping/Handling: Domestic (U.S. Address)
Fee Based on Order Subtotal: Up to $14.99, fee $5;
$15-$59.99, fee $6; $60+, 10% of subtotal
non-u.S. addreSS fee baSed on order
Subtotal: Up to $14.99, fee $15; $15-$59.99, fee
$16; $60+, fee $20
ruSH proCeSSing: Rush processing is available
for an additional $10 per “Ship to” address and
provides shipment within 2 business days of order
SHipment metHod: Standard shipment is by
United Parcel Service (UPS) Ground Delivery Service
(street address required). Allow 7-10 days for delivery
from date order is received.
SHipment metHodS otHer tHan upS
ground deliverY ServiCe: Shipment
methods other than UPS Ground Delivery Service
are available by request but will incur an additional
charge. Contact the Order Department at 800-374-
2721, ext. 5510 for additional information.
ClaimS: Damage, shortages, or defective items must
be reported immediately upon receipt. Claims made 1
month or more following the invoice date will not be
refundS: NO REFUNDS; ALL SALES FINAL.
returnS: Independent Study Exams cannot be
returned except due to an error by the APA Order
doCumentation of Ce Credit:
Hardcopy exam purchasers: Documentation
of CE credit will be mailed to you upon your
successful completion of the exam (score of 75%
or higher). The documentation is dated according
to the date the answer sheet is received in the APA
CEP Office. You will receive your certificate about 15
business days from the date we receive your exam.
online exam purchasers: Documentation of
CE credit is immediately available upon successful
completion of the exam (score of 75% or higher).
The documentation is dated according to the date the
exam is completed.
The completion date on the documentation of CE
credit cannot be changed. There are no exceptions to
program deadlineS: apa book-based,
article-based programs, and dvd Series—
There are no deadlines to complete these programs.
The deadline to complete the program and earn CE
credit is based on your state board requirements. For
the most up-to-date information, please contact your
state board directly.
apa online academy programs—The
deadlines are determined by the number of CE credits
offered for the programs. For example, if a course
offers 4 CE credits, you will have 4 weeks of access to
complete the program. You may extend your access for
a cost of $20 per month.
all other formats—You will have access to your
courses for one year from time of purchase.
diSContinuation of examS: Older
programs or out-of-print books are rotated off our
current list. Those who have yet to return exams are
given 1 year to complete them.
paSS/fail: A passing score on an examination
is 75% or better. You are allowed two attempts to
successfully complete the program.
terms of sale