Vanessa Jensen, PsyD, cited a long list of
benefits she discovered after she made
the switch. “The biggest benefit is
coordination of care,” she said.
It’s also easy to keep track of what’s
going on with her own patients. If a
transplant patient has a crisis two years
after Jensen last saw her, for example,
Jensen can quickly review the electronic
records to bring herself up to date on
her patient’s health status and care.
Emphasizing the security and privacy of
electronic health records, Jensen noted
the flexibility and convenience of being
able to access them in her office or at
home through a secure online portal.
Plus, other providers can instantly pick
up a patient’s care if Jensen is out of
town or unavailable.
In addition, said Jensen, the system
makes paperwork easy. In the Cleveland
Clinic’s system, templates and “smart
phrases” that let users type two letters to
prompt pull-down menus result in more
accurate, detailed records. “I am so much
more caught up on progress notes than
I’ve ever been in my life,” said Jensen.
“And I can read my own writing!”
Ensuring the integrity of records is
another plus, added Harris. In the old
days, he said, providers would simply
hand paper records over to military
members heading to a new base. With
electronic health records, the transfer
of complete records from provider to
provider or facility to facility happens
electronically. That also means records
don’t get lost or delayed when patients
change providers or providers make
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